Three things that social media marketers can learn from email marketers (direct mail marketers and telemarketers too)

As social media becomes the new “it thing” for marketers to think about, we’ve stopped talking about the previous “it thing” – email marketing and its other direct marketing cousins: direct mail and telemarketing. But, traditional direct marketing is still highly effective and remains the preferred choice of many consumers when it comes to hearing [...]

Does AT&T actually hate its best customers or does it just not care about them?

Mashable reports that AT&T’s CEO, Ralph De la Vega is considering a pricing strategy that charges heavy users of data (read iPhone and some Blackberry Bold users) a higher price for data usage. Maybe this will surface as a surcharge, or just creating a variable data plan rate. Either way, this feels counter to the [...]